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Privacy Policy 

 
At My America Holiday we believe that it is extremely important to protect the privacy of our customers. We are providing this privacy policy to help you better understand the ways in which your personal information is gathered and used on the www.myamericaholiday.co.uk website. The company and its affiliated technology and marketing agencies, and travel agency distributors, gather, store, and process the information from the My America Holiday website. They help us to use customer information to create and distribute products, specials, promotions, and website features for our customers. Except as indicated in this Privacy Policy, My America Holiday, and their affiliated technology and marketing agencies, and travel agency distributors (thereafter "MAH") will not sell or share your personally identifiable information with any third party company or agency without your permission.
 
SCOPE
This policy applies to all personal information collected by or submitted to the  www.myamericaholiday.co.uk website.
 
THIRD PARTY WEBSITES
The www.myamericaholiday.co.uk web site contains links to web sites maintained by third parties. Please be aware that we are not responsible for the privacy practices of those sites. This Privacy Policy covers only the myamericaholiday.co.uk site, and does not cover any other site, including those related to this site. We have no control over other sites' privacy policies or use of any personal information you or others may share with them. Please do not assume that our Privacy Policy covers those other sites. 
 
INFORMATION MY AMERICA HOLIDAY COLLECTS
The my america holiday website collects customer information in a number of ways: when you sign up to receive emails, when you book online using the online booking form, when you fill out a Customer Service request, when you send a comment to the suggestion link on our weekly email, and when you forward an email/webpage to a friend.
The types of information collected on these pages include but are not limited to the following:
 
 Customer Name
 Travelling Companion Name
 Mailing Address
 Email Address 
 Telephone Number
 Credit/Debit Card Information
 Reservation Number
 Age Range
 Gender
 Destination Information Desired
 Other Information Desired
 Travel Habits  
 
HOW YOUR INFORMATION IS USED
When you sign up for the email guestbook, you have the choice of receiving or not receiving emails. If you choose to receive emails, we will send you regular emails promoting vacation travel, specials, sales and other information. You may unsubscribe from the email specials list at any time by accessing the unsubscribe link at the bottom of the email or by visiting the guestbook sign up page and entering your email address in the unsubscribe box
The information you supply when you book a vacation online is used to process and complete your online order. When you purchase travel services from us, we provide information about you to the airline, car rental agency, hotel, travel agency or other contracted third party. This information is necessary to process your request and to ensure the successful fulfilment of your travel arrangements. My America Holiday does not share this information with any outside parties except to the extent necessary to process your order (for example, credit card authorisations). Information you submit for the purposes of online bookings will not be used to subscribe you for the email guest book unless you specifically opt-in for the email guestbook by checking the appropriate box on the online booking form.
The information you supply when you send in a Customer Service request is used to assist you with your request. It may also be used to help us review and improve its products, promotions, and customer service.
The information you supply when you send a suggestion or comment to the email suggestion link is used to reply to your comment. Your information may also be forwarded on to the relevant product team or Customer Service team to further process your comment or to help improve our product, promotions and customer service.
The information you supply when you send an email/webpage to a friend is used to forward the relevant email or webpage information. We will not send additional emails or mailings to your friend. Your friend must subscribe to our guestbook or provide information himself/herself through one of the other available means before My America Holiday will contact him/her.
Information collected through some/all of the methods listed above may be used by us to improve products, processes and customer service. We may also use some/all of the information to create customer mailing lists and may occasionally send our customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by us for its own marketing and promotional efforts, and will not be sold or shared with any third parties.
My America Holiday may also use non-identifying or aggregate information to improve our website, track promotional success, and/or to share website usage information with our hotel, airline or other business partners. This information may include number of page views, visitor sessions, session length, hits, number of unique visitors, browser type, number of visits by each visitor, most requested pages, most accessed pages, top paths through the site, number of returning users. Not all of this information is shared with our business partners, but some aggregate numbers such as page views on a particular page during a particular time frame may be shared. However, no personally identifiable information about you will be shared with any third party.
 
MY AMERICA HOLIDAY USE OF IP ADDRESSES AND COOKIES
My America Holiday uses cookies to track visitors to our site. We gather the number of unique visitors as well as the number of page views each visitor makes. The information is used for promotional and marketing purposes only and in the compilation of web usage reports. The reports generated do not recognise any information specific to your location, or anything specific to your individual machine. Cookies are tiny files that are placed on the hard drive of your computer. Cookies do not extract private or personal information from your computer.
 
MY AMERICA HOLIDAY COMMITMENT TO INFORMATION SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, there are appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use SSL (Secure Socket Layers) to encrypt and protect your personal information and understands that this is vital in the exchange of credit card and password information.
 
MY AMERICA HOLIDAY COMMITMENT TO CHILD PRIVACY
Protecting the privacy of children is very important to us. We do not collect or maintain information from our website from those known to be under 13 years of age. No part of the  website is designed to attract anyone under the age of 13. When online bookings are made, the ages of children travelling with an adult are collected so that the appropriate hotel room and pricing can be chosen for the reservation. The lowest age range specified on the guestbook sign up form is "18 and under."
 
HOW TO ACCESS YOUR CORRECT INFORMATION
You can access the personally identifiable information you submitted when you made an online reservation by viewing your password-protected reservation. You will be asked to enter both your reservation number and your password. It is the responsibility of the password holder to take reasonable precautions to protect his/her own password. Do not tell anyone your password or write your password down where it can be viewed by others.
To correct, change, or unsubscribe your email address from the guestbook, you can visit the guestbook sign up page and enter your email address in the unsubscribe box. First, unsubscribe your old or incorrect email address. Then if you wish to re-subscribe, return to our guestbook sign up page and enter your new information.
 
OPT-IN INFORMATION
If you wish to receive information about our news, products, and specials via email, you may sign up on the email specials sign-up page. You may also sign up to receive email specials when you book online by checking the appropriate box on the online booking form. Information you submit for the purposes of online bookings will not be used to subscribe you for the email guest book unless you specifically opt-in for the email guestbook. Information you submit through any of the online methods, including online booking, may be used to create customer mailing lists. My America Holiday may occasionally send its customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by us for its own marketing and promotional efforts, and will not be sold or shared with any third parties.

OPT-OUT INFORMATION
If you are not interested in receiving either e-mail or other forms of direct marketing, you may choose to "opt out" at such time personal information is collected. The decision not to receive future e-mail communications can be made at any time by "opting out" using the link provided on every email message. Please allow up to 60 days for your name and telephone number to be removed from any marketing programs that are currently underway.
 
NOTIFICATION OF CHANGES TO MY AMERICA HOLIDAY INFORMATION - USE POLICIES
If at some future date, My America Holiday determines that it will change the manner in which it uses the information it collects on the website, you will be notified prior to us making the change. You would have the option of choosing to continue or not continue to be a member of the My America Holiday database receiving emails, and would have the option of unsubscribing. Information collected prior to any information-use changes would be managed according to the Privacy Policy in place at the time it was collected. Only new information collected online would be subject to any new information-use policies.

HOW TO CONTACT MY AMERICA HOLIDAY
If you have any questions or comments regarding the My America Holiday privacy policy, please contact My America Holiday via online Customer Service.
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©1999 - 2017 My America Holiday 27/06/2017 17:32:49 CST. CST 2009218-20
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. For further information visit the ABTA website www.abta.com. Our ATOL licence number is 2853 and our ABTA Membership number is V000X

View Terms & Conditions.
Please see our terms and conditions for more information.