THIRD PARTY WEBSITES
INFORMATION MY AMERICA HOLIDAY COLLECTS
The my america holiday website collects customer information in a number of ways: when you sign up to receive emails, when you book online using the online booking form, when you fill out a Customer Service request, when you send a comment to the suggestion link on our weekly email, and when you forward an email/webpage to a friend.
The types of information collected on these pages include but are not limited to the following:
Travelling Companion Name
Credit/Debit Card Information
Destination Information Desired
Other Information Desired
HOW YOUR INFORMATION IS USED
When you sign up for the email guestbook, you have the choice of receiving or not receiving emails. If you choose to receive emails, we will send you regular emails promoting vacation travel, specials, sales and other information. You may unsubscribe from the email specials list at any time by accessing the unsubscribe link at the bottom of the email or by visiting the guestbook sign up page and entering your email address in the unsubscribe box
The information you supply when you book a vacation online is used to process and complete your online order. When you purchase travel services from us, we provide information about you to the airline, car rental agency, hotel, travel agency or other contracted third party. This information is necessary to process your request and to ensure the successful fulfilment of your travel arrangements. My America Holiday does not share this information with any outside parties except to the extent necessary to process your order (for example, credit card authorisations). Information you submit for the purposes of online bookings will not be used to subscribe you for the email guest book unless you specifically opt-in for the email guestbook by checking the appropriate box on the online booking form.
The information you supply when you send in a Customer Service request is used to assist you with your request. It may also be used to help us review and improve its products, promotions, and customer service.
The information you supply when you send a suggestion or comment to the email suggestion link is used to reply to your comment. Your information may also be forwarded on to the relevant product team or Customer Service team to further process your comment or to help improve our product, promotions and customer service.
The information you supply when you send an email/webpage to a friend is used to forward the relevant email or webpage information. We will not send additional emails or mailings to your friend. Your friend must subscribe to our guestbook or provide information himself/herself through one of the other available means before My America Holiday will contact him/her.
Information collected through some/all of the methods listed above may be used by us to improve products, processes and customer service. We may also use some/all of the information to create customer mailing lists and may occasionally send our customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by us for its own marketing and promotional efforts, and will not be sold or shared with any third parties.
My America Holiday may also use non-identifying or aggregate information to improve our website, track promotional success, and/or to share website usage information with our hotel, airline or other business partners. This information may include number of page views, visitor sessions, session length, hits, number of unique visitors, browser type, number of visits by each visitor, most requested pages, most accessed pages, top paths through the site, number of returning users. Not all of this information is shared with our business partners, but some aggregate numbers such as page views on a particular page during a particular time frame may be shared. However, no personally identifiable information about you will be shared with any third party.
MY AMERICA HOLIDAY USE OF IP ADDRESSES AND COOKIES
MY AMERICA HOLIDAY COMMITMENT TO INFORMATION SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, there are appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use SSL (Secure Socket Layers) to encrypt and protect your personal information and understands that this is vital in the exchange of credit card and password information.
MY AMERICA HOLIDAY COMMITMENT TO CHILD PRIVACY
Protecting the privacy of children is very important to us. We do not collect or maintain information from our website from those known to be under 13 years of age. No part of the website is designed to attract anyone under the age of 13. When online bookings are made, the ages of children travelling with an adult are collected so that the appropriate hotel room and pricing can be chosen for the reservation. The lowest age range specified on the guestbook sign up form is "18 and under."
HOW TO ACCESS YOUR CORRECT INFORMATION
You can access the personally identifiable information you submitted when you made an online reservation by viewing your password-protected reservation. You will be asked to enter both your reservation number and your password. It is the responsibility of the password holder to take reasonable precautions to protect his/her own password. Do not tell anyone your password or write your password down where it can be viewed by others.
To correct, change, or unsubscribe your email address from the guestbook, you can visit the guestbook sign up page and enter your email address in the unsubscribe box. First, unsubscribe your old or incorrect email address. Then if you wish to re-subscribe, return to our guestbook sign up page and enter your new information.
If you wish to receive information about our news, products, and specials via email, you may sign up on the email specials sign-up page. You may also sign up to receive email specials when you book online by checking the appropriate box on the online booking form. Information you submit for the purposes of online bookings will not be used to subscribe you for the email guest book unless you specifically opt-in for the email guestbook. Information you submit through any of the online methods, including online booking, may be used to create customer mailing lists. My America Holiday may occasionally send its customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by us for its own marketing and promotional efforts, and will not be sold or shared with any third parties.