Sheraton New Orleans Hotel Detailed Information

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500 Canal Street
New Orleans, LA 70130
UNITED STATES OF AMERICA

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Hotel Details
Amenities
Accommodations
Dining
Activities
TripAdvisor Reviews

Welcome to the Sheraton New Orleans Hotel,in the heart of the Big Easy. Fresh off a $50 Million revitalization, play or simply relax at our New Orleans hotel, centrally located within an atmosphere of endless excitement in one of the world's greatest cities. Arise to a breakfast of beignets just steps from the French Quarter. Spend an afternoon shopping Royal Street and the French Market. Relax in Jackson Square or dine at a world famous restaurant in the French Quarter. Place yourself in the middle of all the things to do in New Orleans!

Location: French Quarter

Important information for our guests: The Sheraton New Orleans is 100% smoke free. There are designated smoking areas outside of building. A $200 per day cleaning fee will be charged to the guest’s account should smoking occur anywhere inside the facility.
A minimum valet parking fee of $43.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

Check In: 04:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel

Pet Policy

Pets Allowed:
Dogs up to 40 lbs are permitted and may not be left in the guest room unattended. Dogs must be on a leash in public areas. A pet waiver must be signed at check-in. Our pet policy is exclusive to dogs. The hotel has a designated relief area.

New Orleans, LA - Moisant International Airport: 15 miles

Year Built: 1982
Last Renovation: 2013
Accessible rooms: 40
Floors: 49
Total rooms: 1110

† Fees may apply

24-hour front desk
24-hour room service†
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
ATM/Cash machine†
Baggage hold
Bell staff/porter
Concierge desk
Elevators
Exercise gym

24-hour front desk
24-hour room service†
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
ATM/Cash machine†
Baggage hold
Bell staff/porter
Concierge desk
Elevators
Exercise gym
Gift/News stand†
Golf, Offsite†
Housekeeping - daily
Internet services†
Laundry/Valet service†
Lounges/bars†
Outdoor pool
Pets allowed
Pool
Restaurant†
Safe deposit box
Smoke-free property
Tour/sightseeing desk
Valet parking†
Wakeup service

more (+)

Sheraton New Orleans Wedding Venues
With the numerous New Orleans wedding venues we offer, you're sure to find whatever your special day requires - from the magnificent Armstrong Ballroom with its lofty ceilings and sweeping views of the French Quarter and Mississippi River, to the more intimate Waterbury Ballroom, ideal for smaller celebrations and elegant gatherings.

Armstrong Ballroom
Featuring a magnificent skylight and 20 foot wall of windows, and accommodating up to 800 guests for a reception or 550 guests in a banquet setting, the exquisite Armstrong Ballroom will exceed all expectations.

Waterbury Ballroom
The elegant design of the Waterbury Ballroom provides a sophisticated backdrop for an occasion to remember. Under sparkling crystal chandeliers 400 guests can celebrate reception style or 250 guests can enjoy dinner in this intimate ballroom.

Grand Ballroom
Whether it's a reception for 2,000 guests or a banquet for 1,870, the impressive Grand Ballroom can accommodate the largest of parties in magnificent surroundings.

Rhythms Ballroom
Italian crystal chandeliers and impressive appointments lend ambiance to the Rhythms Ballroom which can entertain 550 reception guests or 450 for dinner.

Napoleon Ballroom
The majestic Napoleon Ballroom has the room for a reception of 2,800 guests or a feast for 2,220. If your guest list is extensive this majestic space provides an ideal venue.

Business Services†
Internet Access†

† Fees may apply

Traditional

View : Wonderful city views.

Bedding: 1 King or 2 Double beds

Occupancy - 4 adults, 3 children, 4 total

Maximum of 3 children through age 17 stay free in existing beds with at least 1 adult.

Additional Amenities : Our non-smoking Traditional guest rooms are located on floors 9 to 41 and are approximately 345 sq ft. Our Traditional guest rooms are decorated in a warm and comforting style with floor to ceiling windows allowing you to enjoy. All guest rooms feature the Sheraton Sweet SleeperTM Bed.

Deluxe

Bedding: 1 King or 2 Double beds

Occupancy - 4 adults, 3 children, 4 total

Maximum of 3 children through age 17 stay free in existing beds with at least 1 adult.

Club Level

Bedding:1 King or 2 Double beds

Occupancy:- 4 adults, 3 children, 4 total

Maximum of 3 children through age 17 stay free in existing beds with at least 1 adult.

Additional Amenities : Our non-smoking Club Level guest rooms are located on floors 42-49 and are approximately 345 sq ft. with floor to ceiling windows allowing you to enjoy our wonderful city or Mississippi River views. The bathrooms are equipped with marble and granite bathrooms. In addition to the standard guestroom amenities, guests of the Club Level have exclusive use of the private Club Lounge where they can enjoy complimentary continental breakfast daily and hors d'oeuvres every evening.

Executive Suite

Bedding:1 King and a sofa sleeper in parlor

Occupancy:- 4 adults, 3 children, 4 total

Maximum of 3 children through age 17 stay free in existing beds with at least 1 adult.

Additional Amenities : Our corner Executive Suites enjoy spectacular views of the Mississippi River from floors 9 to 49. There is a partial wall between the bedroom and the parlor with a sofa bed. The suites are equipped with a wet bar. Bedroom measures 11 X16. Parlor Measures 12'6 X 19.

† Fees may apply

In-Room Dining

You will also find a full dining selection to please every palate in the comfort of your New Orleans hotel room and there’s no need to rush. Room service at the New Orleans hotel is available 24-hours a day/ 7-days a week.

Service Type: Room service

Pelican Bar

Named in honor of Louisiana's most visible symbol and state bird, the Pelican Bar inside our New Orleans hotel is reminiscent of a French Quarter courtyard with its magnificent tiered fountain, lavish landscaping and hand detailed wrought iron. Relax in the casual atmosphere of this New Orleans bar with your favorite libation, meet and mingle with a signature New Orleans cocktail, enjoy a splendid selection from the light fare menu or cap off your evening in grand style. Unwind and embrace the ambiance of New Orleans in the Pelican Bar.

Type: Bar/lounge

Roux Bistro

The roux is the foundation of Creole & Cajun cooking and the premiere ingredient of New Orleans' most famous dishes. In honor of this culinary tradition, the Sheraton New Orleans hotel has named its restaurant Roux Bistro. Serving lunch daily, you can savor contemporary cuisine with a Creole flair and have a memorable meal without having to leave our New Orleans hotel. Broaden your horizons by joining us for a culinary exploration of the Big Easy right in our New Orleans hotel restaurant. For a New Orleans dining experience second to none in a city renown for its cuisine look no further than the Sheraton's own Roux Bistro.

Starbucks Coffee Store

The Pacific Northwest meets the Big Easy at the Starbucks Coffee Store inside our New Orleans hotel. Treat yourself to coffees from around the world, espresso beverages, tasty baked goods and selected merchandise. Or enjoy a light lunch with a selection from our crisp salads and deli-style sandwiches in an atmosphere suited for business or pleasure at the Sheraton New Orleans Hotel.

Fitness center on-site

Sheraton Fitness Programmed by Core Performance®
When traveling often, recreation and exercise can be an important part of any guest's well-being. Sheraton Fitness programmed by Core Performance® takes the standard fitness room and turns it upside down, offering the latest conditioning equipment along with nutritional information and workout programming.

Together with Core Performance, we are providing guests with the tools and information they need to perform at a high level - no matter where their travels take them. Core Performance is a blended program of nutrition, movement, and recovery – Sheraton is the perfect host to complement all three of these wellness goals! Complimentary for all guests, the fitness center is available 24/7 and offers the following:

- Strength-training machines, weight benches & free-weights
- Life Fitness Signature Series cardio equipment pieces
Outdoor pool

Rooftop pool and sun deck.

Our pool is located outside on the 8th floor. It is a 10,000 gallon pool, and is 28 feet by 19 feet. Shallow depth is 3 feet and the deep end is 4 feet. The pool is open daily, weather permitting.
- Heated pool

Bourbon Street: 1 mile
Mississippi River: 1 mile
French Quarter

Located on the border of the French Quarter, the Sheraton New Orleans is the ideal French Quarter hotel, offering a great location to attend New Orleans festivals or take in the rich history, dining, shopping, music, and culture that the city has to offer. Just a few blocks from the hotel you will find world famous New Orleans restaurants, inspiring art museums, exciting night life, and first class shopping all in the heart of the most famous district in New Orleans.
Other Local Attractions

The Sheraton New Orleans Hotel boasts a superb location, bordering the French Quarter and just steps away from the Mississippi River. The Ernest N. Morial Convention Center, the Warehouse Arts District, the Aquarium of the Americas, Bourbon Street and the Superdome are all nearby, as are major malls - including Riverwalk Marketplace and Canal Place.